At Taklidiya, we want you to be completely satisfied with your purchase.
- Eligibility: You may return unused and undamaged items within 14 days of delivery for a refund or exchange.
- Process: To initiate a return, email us at contact@taklidiya.com with your order number and reason for return. We will provide a return address and instructions.
- Refunds: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
- Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
- Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately at contact@taklidiya.com or call (786) 800-6485 for assistance.